The No-Code Solution for Your IT Organization
IT Service Management with SeaTable
In an increasingly digitized world, efficient and flexible IT Service Management (ITSM) is essential. Harness the full power of Artificial Intelligence directly within your spreadsheets to make ITSM processes smarter and more secure – without compromising on compliance or innovation!
Flexibility, Security, Efficiency
ITSM Processes Exactly How You Want Them
Map your IT Service Management processes with ease using our user-friendly AI no-code platform! Thanks to new AI integrations, you can automate data processing and analysis directly within your workflow – staying agile and at the forefront of technology.
GDPR-compliant
Native AI integration (OpenAI, Anthropic, Mistral)
Easy implementation: No-code or low-code
Automated AI workflows
Permission management
App Builder for frontend usage
SeaTable Cloud or SeaTable Server
No-code solution for efficient operations
Powerful Features for Your IT Service Management
As an AI No-Code Platform , SeaTable combines the familiarity of a spreadsheet with the power of a database and a No-Code App Builder . This combination enables IT teams to efficiently manage complex workflows and data while agilely executing their IT strategy, making SeaTable an indispensable solution:
Intelligent AI Column
Use AI directly in your table to summarize ticket descriptions, generate code snippets, or automatically categorize incidents.
Calculations and Formula Editor
Perform detailed evaluations and analyses with an intuitive formula editor and statistics module.
Granular Access Rights
Manage access and editing permissions at various levels for maximum security and compliance.
Versioning and Change Tracking
Track all changes in real-time and restore previous versions whenever needed.
Project Management App
Create web-based apps with SeaTable’s No-Code App Builder – no programming skills required. Within such an app, you can precisely control who in your project team can see which data and how it is visualized.
Standard Integrations
Connect SeaTable to Your IT Organization
Link SeaTable to your existing tools or use the new AI data query feature to structure information across different systems.
Advantages of SeaTable
IT Service Management Without Compromises
SeaTable supports IT transformation processes through its flexible customization options and automated workflows . By combining powerful data management with intuitive application development, you can digitize and automate even complex processes quickly and securely.
Security Requirements and Innovation
Driving innovation without jeopardizing security? SeaTable ensures compliance with the highest security standards. Thanks to granular access rights and GDPR-compliant data processing, you can design innovative IT processes without compromising data security.
License Management and Compliance
Keep a constant overview of your licenses with SeaTable and ensure your organization remains compliant at all times. Automated workflows help monitor and manage license terms and compliance policies efficiently.
Intelligent Automations
Reduce manual routine tasks with AI automations that recognize language, translate text, or suggest incident priorities.
Customizable Table Structures and Views
Custom table structures and visualization options like Kanban boards , calendars, and Gantt charts enable better organization of ITSM processes.
Customizable Dashboards with AI Insights
Build dashboards that don’t just visualize data, but also provide trends and forecasts for your IT infrastructure via AI integration.
Flexible and Secure Software Management
SeaTable offers innovative, individually customizable software management that helps IT organizations optimize and digitize their ITSM processes.
Complex IT Processes Simplified
– Now with AI Power in SeaTable
Templates
Hit the Ground Running with Our Free ITSM Templates
Start immediately with our free, flexibly customizable IT Service Management templates. All templates are fully expandable to meet the specific requirements of your IT organization:
Import templates into your SeaTable account with just one click!
Software Testing
Bug Tracker
Product Launch
Technology Roadmap
Feature Requests
Kanban Board
No Programming Knowledge Required
ITSM Processes in SeaTable
Digital and AI-supported automated processes are vital to your IT’s success. SeaTable provides all the features to efficiently manage critical Service Management processes.
Incident Management and IT Ticketing System
Manage and track IT incidents efficiently and in real-time. Automate ticket classification using AI. Incoming emails or form entries are instantly analyzed and assigned to the correct team.
Problem Management
Use SeaTable’s features to document and optimize problem resolution and build a comprehensive knowledge base.
Change Management with Risk Assessment
Plan and manage IT infrastructure changes in a structured and secure manner. Use AI-driven analysis to better assess potential risks of planned changes based on historical data.
License Management and Administration
Utilize SeaTable’s license management software to efficiently manage licenses and ensure compliance. Organize and monitor your license data centrally to optimize costs and minimize risks.
Software Management
Use SeaTable to plan software projects and keep technical documentation up-to-date with AI assistance.
Scalability and Flexibility
Different license models (Free, Plus, Enterprise) and deployment options (Cloud, Dedicated, Server) adapt to your needs. No credit card is required to test the platform and start optimizing your ITSM processes immediately.
The Solution for All IT Service Management Systems
IT Transformation with SeaTable
Accelerate your digital transformation while aligning your IT strategy with overall business goals! With SeaTable, you can tailor your digital processes to your company’s specific needs. Through integrations and flexible data models, you can effectively implement digital strategies and speed up your IT transformation.
Switch Now – It’s That Easy!
IT Service Management with SeaTable
SeaTable offers a future-proof ITSM solution that supports IT teams through flexibility, security, and ease of use. The platform enables rapid implementation of ITSM processes and integrates various service management frameworks for an efficient IT organization.
Easy Migration
Switching to SeaTable is a breeze: Just sign up with your email address and start immediately – no credit card, no hidden costs!
SeaTable offers numerous import options to make migrating your data simple.
Free Templates
Start with a free IT template and experience SeaTable’s power and flexibility for yourself! You’ll quickly see how SeaTable can take your ITSM to the next level.
Comprehensive Support
We are here to help from the start if you have questions about our free project management tool . Furthermore, we are happy to provide a custom support offer so you can maximize SeaTable’s potential in your projects.
Cost-Effective Solution
Manage your projects completely free of charge with the SeaTable Free version – or scale according to your needs. If you require advanced features or more storage capacity, you can easily upgrade to an affordable premium version.
FAQ – IT Service Management with SeaTable
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How does SeaTable support the IT transformation of my organization?
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SeaTable provides a flexible no-code and low-code platform that simplifies the adaptation and digitization of ITSM processes. It supports IT transformation through easy customization and integration into existing systems. By integrating AI models like GPT-4 or Claude directly into the table structure, processes can be intelligently automated rather than just digitized, massively accelerating transformation.
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Which AI models can I use in SeaTable?
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SeaTable supports leading AI providers such as OpenAI (GPT), Anthropic (Claude), and Mistral. You can utilize these via the new AI column or within automations.
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What is ITSM and why is it important for my IT organization?
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IT Service Management (ITSM) encompasses all processes and activities required to deliver and manage IT services for customers. It is crucial for the efficiency and quality of IT services and enables structured management of the IT infrastructure.
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What does ITIL mean?
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ITIL (Information Technology Infrastructure Library) is a service management framework used to manage IT services efficiently. With SeaTable, you can integrate the ITIL framework into your ITSM processes and customize it flexibly to meet specific requirements, optimizing your IT processes and increasing service efficiency.
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Is SeaTable GDPR-compliant as IT Service Management software?
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Yes, SeaTable is fully GDPR-compliant and offers the highest security standards for protecting sensitive IT data. Our servers are located exclusively in Germany. The platform also includes IT security features for monitoring and managing access rights.
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Can SeaTable handle AI automations without coding?
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Yes, since Release 6.0, you can build AI actions directly into the no-code automation editor to, for example, automatically generate analyses or responses for new tickets.
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What advantages does SeaTable offer compared to other ITSM solutions like Atlassian?
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SeaTable offers greater flexibility and customizability than traditional ITSM suites like Atlassian ITSM. As a no-code/low-code platform that requires no programming skills, you can design and optimize your IT processes more efficiently.
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How can SeaTable improve my license management?
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SeaTable provides comprehensive license management capabilities that simplify administration and ensure your IT organization stays compliant. It helps monitor license requirements and reduce costs. Take the next step in improving your ITSM and register for free with SeaTable today. Discover the future of service management – flexible, secure, and fully GDPR-compliant.
Your Efficient ITSM: Register for SeaTable for Free Now
Do you have questions about SeaTable for IT organizations or as an ITSM tool?
We are happy to answer any questions you have regarding SeaTable as your IT Service Management solution.