The no-code solution for your IT organization
Modern IT service management with SeaTable
Growing IT infrastructures and increasing compliance and security requirements: IT teams face daily challenges that push traditional IT service management tools to their limits. With SeaTable, you can design your ITSM processes exactly as they are needed—flexible and secure without compromising on compliance and innovation!
Advantages of SeaTable
IT service management without compromise
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Security and data protection
Thanks to granular access rights and GDPR-compliant data processing, you can innovate your IT processes without compromising data security.
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AI-supported automation
Reduce manual routine tasks with AI-powered automations that recognize speech, translate text, or suggest priorities for incidents.
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Kanban, Gantt, and more
Custom table structures Views such as Kanban boards, Gantt charts, or gallery views for your asset management enable clear ITSM processes.
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Analyses and reporting
Visualize incident volumes and service level agreement metrics in clear dashboards. Create meaningful reporting dashboards with real-time data.
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Flexible and intuitive
SeaTable offers an intuitive interface, easy-to-use templates, and instant accessibility, empowering IT organizations to develop customized ITSM solutions.
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Scalable
Is your team or infrastructure growing? SeaTable grows with you. Different licensing models and deployment options adapt to your ITSM requirements.
Flexibility, security, efficiency
ITSM processes tailored to your requirements
With the user-friendly SeaTable AI no-code platform , you can map your IT service management processes easily and efficiently! The combination of powerful data management, AI-powered automation , and intuitive application development keeps IT service managers agile.
GDPR compliant with European servers hosted in Germany
Easy integration with other tools thanks to built-in API
Better teamwork through real-time collaboration
AI-powered automation for streamlined processes
Intuitive App Builder for front-end use
Can be used as a cloud solution or on-premises
No-code solution for efficient working
Powerful features for your IT service management
Whether incident management , ticketing systems , risk management, or asset tracking: With SeaTable, IT departments can flexibly map their central ITSM processes and adapt them to new requirements.
Integrated AI features
With SeaTable’s integrated AI features , you can create smart workflows directly in your ITSM solution. Automatically classify incoming tickets, prioritize incidents using AI, or generate suggested responses for recurring requests. SeaTable significantly reduces the workload on your IT team and speeds up the entire service processing.
Calculations and formula editor
Detailed evaluations and analyses with intuitive formula editor and statistics module: Evaluate incident volume, resolution times, or SLA compliance at a glance without the need for additional BI tools. This allows you to identify bottlenecks in IT operations at an early stage and make data-driven decisions for continuous service improvement.
Audits and audit compliance
With integrated access and change logs, you can track all changes in real time and restore previous versions. This means your ITSM is auditable at all times. Granular access rights and the option to lock entries also ensure that your database remains compliant and audit-proof.
IT Service Management App
With SeaTable’s no-code app builder , you can create web-based apps without any programming knowledge. In an ITSM app like this, you can control who in your IT team can see which tickets, incidents, or service requests and how they are clearly visualized.
Templates
Get started with our free ITSM templates
With our free, flexible, customizable templates for IT service management, you can get started right away. All templates can be expanded as needed, so they can be tailored to the specific requirements of your IT organization:
Import templates into your SeaTable account with just one click!
Software Tests
Bug Tracker
Technology roadmap
Complex IT processes made simple—now with AI power in SeaTable
Integrations
Connect SeaTable to your IT organization
Integrate SeaTable with your existing tools and use it as the hub for your entire IT service management, or use the new AI data query to structure information across systems.
No compromises on IT governance and data protection
The solution for GDPR-compliant IT service management
SeaTable offers single sign-on , granular access permissions, and hosts its cloud exclusively on licensed European servers in Germany. This allows SeaTable to guarantee maximum data protection and data sovereignty .
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Own AI server
The highest standards of data protection and security are non-negotiable for SeaTable. We host our own AI server in Germany for GDPR-compliant AI functionalities.
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Granular access control
Set up individual access and editing rights and restrict access to sensitive data. Together with two-factor authentication, users can further increase data security.
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Authentication and SSO
SeaTable supports all common authentication techniques and enables two-factor authentication and SSO. You decide who gets access to your data.
Without programming knowledge
ITSM processes in SeaTable
Digital and AI-supported automated processes are important for the success of your IT. SeaTable offers all the features you need to efficiently manage critical service management processes.
Incident Management
Manage and track IT incidents with AI-powered classification and prioritization. For greater compliance and security.
IT Helpdesk
Process support requests faster with a centralized IT ticketing system—with AI capabilities for more efficient first-level support.
Problem Management
Use SeaTable’s features to document and optimize problem solutions and to create a knowledge base.
Change Management
Manage changes in a structured and secure manner, from risk assessment and requirements analysis to implementation.
Licenses and compliance
Use SeaTable’s license management software to efficiently manage licenses and monitor with compliance policies.
Software Management
Use SeaTable to plan software projects and keep technical documentation up to date with AI support.
The solution for all IT service management systems
IT transformation with SeaTable
Accelerate your digital transformation while aligning your IT strategy with your overall business goals! With SeaTable, you can customize your digital processes to meet the specific requirements of your company. Integrations and flexible data models enable you to effectively implement digital strategies and accelerate your IT transformation.
IT Service Management with SeaTable
Switch to SeaTable now – it's that easy!
SeaTable offers a future-proof IT service management solution that supports IT teams with flexibility, security, and user-friendliness. The platform enables rapid implementation of ITSM processes and integrates various service management frameworks for efficient IT organization.
Easy transition
Switching to SeaTable is easy: simply register with your email address and get started right away—no credit card, no hidden costs!
SeaTable offers numerous import options that make migrating your data easy.
Comprehensive support
We are here to assist you from the very beginning if you have any questions about our free ITSM tool. In addition, we would be happy to create a customized support package for you so that you can exploit the full potential of SeaTable in your projects.
Inexpensive solution
Manage your IT processes with the free version of SeaTable completely free of charge—or scale SeaTable according to your requirements: If you need advanced features or more storage capacity for your IT projects, you can easily upgrade to a cost-effective premium version.
Your Efficient ITSM: Register for SeaTable for Free Now
FAQ – IT Service Management with SeaTable
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How does SeaTable support compliance with IT compliance standards?
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Rapidly changing business requirements and complex IT infrastructures IT departments are often faced with the challenge of quickly adapting to new business requirements or legal regulations while simultaneously managing complex IT infrastructures. SeaTable is hosted exclusively on certified European servers in Germany. With SeaTable as your service management software, you can set up dynamic and agile processes that enable your team to quickly implement new requirements without overloading the existing infrastructure. SeaTable offers customizable workflows that can be flexibly integrated into your existing systems—so you remain agile and are well equipped for future developments.
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How does SeaTable support the IT transformation of my IT organization?
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SeaTable offers a flexible no-code and low-code platform that facilitates the customization and digitization of ITSM processes. It supports IT transformation processes through easy customization and integration into existing systems.
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Which AI models can I use in SeaTable?
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SeaTable supports leading AI providers such as OpenAI (GPT), Anthropic (Claude), and Mistral. You can use them via the new AI column or in automations.
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Can I map ITIL-compliant processes with SeaTable?
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ITIL (Information Technology Infrastructure Library) is one of the most widely used ITSM frameworks. With SeaTable, you can integrate the ITIL service management framework into your IT service management processes and flexibly customize it to meet specific requirements. This allows you to optimize your IT processes and increase the efficiency of your IT services.
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Is SeaTable compliant with the GDPR as IT service management software?
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Yes, SeaTable is fully GDPR compliant and offers the highest security standards for protecting sensitive data in your IT service management. Our servers are located exclusively in Germany. The platform also offers features to strengthen your IT security, such as functions for monitoring and managing access rights.
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Can SeaTable perform AI automations without programming?
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Yes, since the release of version 6.0, you can integrate AI actions directly into the no-code automation editor to automatically generate analyses or responses for new tickets, for example.
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What advantages does SeaTable offer compared to other ITSM software solutions?
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As an IT service management system, SeaTable offers greater flexibility and adaptability than traditional ITSM suites such as Atlassian ITSM. With a no-code and low-code platform that requires no programming knowledge, you can optimize your IT processes.
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Does SeaTable offer an on-premises solution for maximum data sovereignty?
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Yes, if you want to retain full control over your data, SeaTable Server and SeaTable Dedicated offer two on-premises options.
Do you have questions about SeaTable for IT organizations or as an ITSM tool?
We are happy to answer any questions you have regarding SeaTable as your IT Service Management solution.