The most flexible solution for your customer management
Organize your customer management online exactly according to your ideas and needs. Whether lead tracking, sales pipeline, support tickets or contract management – with SeaTable you define how your data is organized.
The scalable no-code platform
SeaTable for your customer management
SeaTable is as flexible as a spreadsheet and as powerful as a database. This allows you to keep track of all customer interactions, automate processes and intelligently analyze your data.
Collaborative working in real time
Individually customizable data structures and processes
No-code app builder for a user-friendly front end
Integrated notifications and automations
Easy integration with other tools
As a cloud solution or on-premises
100% GDPR-compliant with servers in Germany
For greater customer satisfaction
Flexible customer contact management
With SeaTable, you can organize your customer data in the way that best suits your business. You can not store contact data only, but also notes, documents, past interactions and status updates in one central location. By linking to an e-mail account, messages can be sent directly and automatically from SeaTable.
Sales pipeline and quote tracking
Sales automation
Keep a constant overview of your sales processes and increase your closing rate. With SeaTable, you can visualize the progress of leads and quotes in a clear overview. In the Kanban view, you can immediately see which phase each lead is in and can react quickly to changes. Create automatic reminders for follow-ups. Define the phases of the sales process according to your needs, be it for lead generation, the quotation phase or contract conclusion.
Customer support management
Strengthen customer satisfaction and loyalty
With SeaTable, you can optimize your customer contact management and process inquiries quickly and efficiently. The ticket system helps you to keep track of every request and respond quickly. With SLA tracking, you can ensure that you always respond within the agreed times. Your support staff always have the relevant customer data to hand and can therefore offer solutions quickly and efficiently - and thus strengthen customer loyalty.
Individually customizable customer management organization
SeaTable is the best choice for your CRM system
With SeaTable, you benefit from the freedom to customize the system without any code. Thanks to the user-friendly interface, you can quickly implement changes to your customer administration and add functions as required.
Collaborative working
Collaborate with colleagues in real time, comment on entries and share data securely.
Full control over your data
Cloud or on-premise hosting - you decide where your data is stored.
Table, Kanban, and more.
Structure your data as you need it, e.g. as a classic table, calendar or Kanban board.
Maximum flexibility
You decide how your data is structured - no rigid system that sets you limits.
Fast integration without IT
Simply register and get started: SeaTable Cloud is ready to use immediately.
Statistics and dashboards
In SeaTable, you always have an overview of all data and can create dashboards and reports directly.
SeaTable is ready for use with just a few clicks
Customer management templates for every use case
Test our free templates
SeaTable offers numerous free templates to help you get started. Import templates into your SeaTable account with just one click.
CRM: Customer management
Write quote
Customer onboarding
Automations for more time and transparency
Successful customer relationship management
With SeaTable’s built-in automations, you can not only set up simple notifications, but also create complex workflows that connect multiple departments or tools. For example, when a new lead comes in, the system automatically sends follow-up emails or notifies your team that the lead is ready for the next phase. This saves you time and ensures maximum transparency.
Standard integrations
CRM system with powerful API
The seamless integration of various tools and automated workflows into your customer management organization is crucial. Thanks to SeaTable's flexible API and seamless third-party integration, this is no longer an obstacle for you.
Strategic customer management online
SeaTable is the GDPR-compliant customer management software
Data protection must be a priority, especially when handling customer data. SeaTable is hosted exclusively on servers in Germany and is 100% GDPR-compliant. We therefore combine the highest standards for the protection of sensitive data and compliance with data protection regulations with transparent and flexible work processes.
On-premises solutions for full data control
If you want to operate a self-hosted CRM system, SeaTable Server offers the same range of functions as the cloud version - and you retain complete control over your data.
User-defined security settings
Set up individual access and editing rights and restrict access to sensitive data.
Authentication and single sign-on
SeaTable supports all common authentication techniques and enables two-factor authentication and SSO in all subscription models.
Cloud or self-hosted?
Extensive functions in all price models
SeaTable Cloud
Perfect for companies that want to get started quickly and without an extensive IT infrastructure - flexible and scalable.
SeaTable Server
For companies that want to retain full control over their data, SeaTable Server offers an on-premises option.
SeaTable Dedicated
For companies that need the simplicity of the cloud and the flexibility of a self-hosted system.
Customer management made easy - with SeaTable
FAQ - Customer management with SeaTable
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Why is efficient customer management important?
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Good customer management is the key to long-term customer loyalty. However, many companies struggle with confusing Excel lists, complicated CRM software or scattered customer data. Traditional CRM systems restrict you with rigid structures that make it difficult to design your processes efficiently. This leads to unnecessarily tedious customer management tasks and frustration among employees and impairs communication with your customers - customer satisfaction suffers. In addition, high license costs and the need to call in external IT resources often result in unnecessary expenditure.
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Who is SeaTable suitable for as customer management software?
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SeaTable is suitable for companies of all sizes - from start-ups to large corporations. The tool adapts to your requirements and thus offers the right solution for every industry and every team to organize customer management tasks and improve customer management organization. With its user-friendly interface and versatile functions, SeaTable helps you to organize your processes efficiently and make your day-to-day work noticeably easier.
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What are the disadvantages of conventional CRM systems?
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If you use traditional CRM software to map your specific business processes, you will quickly encounter a number of challenges. Such systems are often only a limited fit for your company’s customer management organization and cannot be flexibly adapted. Implementation is often complex, takes a long time and requires external consultants. License and usage fees quickly exceed budgets when you slide into the next payment level as demand increases. Many CRM tools are also difficult to connect with other tools that are already in use in the company.
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Does SeaTable offer a free version?
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For small teams of up to 25 people, SeaTable offers a cloud-based free version that already has all the features and necessary functions and views you need for strategic customer management. With automations, Universal App Builder, numerous free templates and integrated forms, SeaTable Free offers a package that no CRM software offers for free.
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Do I also receive free support from SeaTable?
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Yes, our support team is available to help you with any questions or difficulties. You can either contact the SeaTable Community in our forum or write an e-mail directly.