The Most Flexible Solution for Your Customer Management
Design your online customer management exactly according to your vision and needs—now featuring integrated AI functions for analysis, automation, and data enrichment. Whether it’s lead tracking, sales pipelines, support tickets, or contract management, SeaTable lets you define how your data is organized and intelligently evaluated using AI.
The Scalable AI No-Code Platform
SeaTable for Your Customer Management
SeaTable is as flexible as a spreadsheet and as powerful as a database. It allows you to maintain a clear overview of all customer interactions, automate processes with no-code automations and AI rules, and evaluate your data intelligently using AI-powered features like classification, extraction, and text analysis.
Real-time collaborative work
Custom-tailored data structures and processes
No-code App Builder for user-friendly frontends
Integrated notifications, automations, and AI actions in workflows
Seamless integration with other tools
Available as a Cloud solution or On-Premises
100% GDPR-compliant with servers in Germany – including AI processing
Driving Higher Customer Satisfaction
Flexible Customer Contact Management
With SeaTable, you can organize your customer data in the way that best fits your business. Store not just contact details, but also notes, documents, interaction history, and status updates in one central location. Use integrated AI to automatically classify content, generate summaries, and extract key information from emails or documents. By linking your email account, messages can be sent automatically from SeaTable and, if required, pre-drafted or analyzed by AI.
Sales Pipeline and Quote Tracking
Sales Automation
Maintain full visibility over your sales processes and increase your closing rates. With SeaTable, you can visualize the progress of leads and quotes in a clear overview. The Kanban view shows you exactly which stage each lead is in, allowing for rapid response to changes. AI automation help you score leads by potential, pre-draft quote text, and intelligently suggest next steps. Set up automated follow-up reminders and define your sales stages—from lead generation to closing—supported by AI-assisted workflows .
Customer Support Management
Strengthen Customer Satisfaction and Loyalty
Optimize your customer contact management and process inquiries quickly and efficiently with SeaTable. The ticketing system helps you track every concern and react promptly. With SLA tracking, you ensure that you always respond within agreed-upon timeframes. AI features support you in automatically classifying support requests, extracting relevant info from long texts, and generating suggested responses—enabling your support team to provide solutions faster and strengthen customer loyalty.
Customizable AI-Supported Customer Management
SeaTable is the Best Choice for Your CRM System
With SeaTable, you benefit from the freedom to design your system exactly as you imagine, without any code. Thanks to the user-friendly interface, you can quickly implement changes in your customer administration, integrate AI steps into your processes, and add features as needed.
Collaborative Work
Work with colleagues in real-time, comment on entries, and share data securely.
Full Data Control
Cloud or On-Premise hosting – you decide where your data is stored and how AI models are connected.
Table, Kanban, and More
Structure your data your way—using classic tables, calendars, or Kanban boards—including AI-powered evaluations in all views.
Maximum Flexibility
You decide how your data is structured—no rigid systems to limit you.
Fast Integration Without IT
Simply register and go: SeaTable Cloud is ready immediately, including pre-configured AI functions in the latest versions.
Statistics and Dashboards
Keep all data in view and create dashboards and reports instantly—with optional AI-based evaluations and text summaries.
SeaTable is Ready to Use in Just a Few Clicks
Customer Management Templates for Every Use Case
Try Our Free Templates
SeaTable offers numerous free templates to help you get started. Import templates into your SeaTable account with one click and expand them as needed with AI steps for analysis, classification, or text generation.
CRM: Customer Management
Quote Generation
Customer Onboarding
Automation and AI for Increased Transparency and Time Savings
Successful Customer Relationship Management
SeaTable’s integrated automations allow you to set up more than just simple notifications; you can create complex workflows that connect multiple departments or tools. For example, when a new lead arrives, the system automatically sends follow-up emails or notifies your team that the lead is ready for the next stage. AI steps within the automation analyze text, enrich datasets, or classify inquiries automatically, allowing your team to focus on high-priority tasks. This saves time and ensures maximum transparency.
Standard Integrations
CRM System with a Powerful API
Seamlessly integrating various tools and automated workflows into your customer management organization is critical. Thanks to SeaTable’s flexible API and smooth third-party integration, you can connect classic tools as well as external AI models via OpenAI-compatible interfaces to suit your specific requirements.
Strategic AI-Powered Customer Management Online
SeaTable is the GDPR-Compliant Customer Management Software
Data privacy is the top priority when handling customer data. Our No-code platform is hosted exclusively on servers in Germany and is 100% GDPR-compliant—even when using integrated AI functions. We combine the highest standards for sensitive data protection and regulatory compliance with the secure use of modern AI and flexible workflows.
On-Premises Solutions for Full Data Control
Those looking to run a self-hosted CRM system get the same feature set as the cloud version with SeaTable Server—retaining complete sovereignty over data, AI actions, and results.
Custom Security Settings
Set up individual access and editing permissions to restrict access to sensitive information.
Authentication and Single Sign-On
SeaTable supports all common authentication technologies, enabling two-factor authentication and SSO across all subscription models—even with the AI module enabled.
Cloud or Self-Hosted?
Extensive Features Across All Pricing Models
SeaTable Cloud
Perfect for companies wanting to start quickly without extensive IT infrastructure—flexible, scalable, and featuring cloud-based AI functions for automation and data analysis.
SeaTable Server
For companies that want full control over their data, SeaTable Server offers an on-premises option where custom AI models can be integrated via the SeaTable AI component.
SeaTable Dedicated
For enterprises needing cloud simplicity combined with self-hosted flexibility—including dedicated AI resources and individual model configuration.
Customer Management Made Simple – with SeaTable
FAQ – Customer Management with SeaTable
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Why is efficient customer management important?
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Good customer management is the key to long-term loyalty. However, many companies struggle with confusing Excel lists , complicated CRM software, or scattered data. Traditional CRM systems limit you with rigid structures that make it difficult to design efficient processes. This leads to tedious tasks, employee frustration, and poor communication—ultimately hurting customer satisfaction. Additionally, high licensing costs and the need for external IT resources often cause unnecessary expenses.
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Who is SeaTable suitable for as customer management software?
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SeaTable is suitable for companies of all sizes—from startups to large corporations. The tool adapts to your requirements, providing the right solution for any industry or team to organize tasks and improve organizational structure. With its user-friendly interface, versatile features, and new AI capabilities for analysis, classification, and automation, SeaTable helps you streamline processes and simplify your workday.
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What are the disadvantages of traditional CRM systems?
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Mapping specific business processes in traditional CRM software often leads to challenges. These systems frequently offer limited alignment with your company’s unique organization and lack flexibility. Implementation is often complex, time-consuming, and requires external consultants. Licensing fees can quickly exceed budgets as your needs grow. Furthermore, many CRM tools are difficult to connect with other tools or modern AI services already in use within the company.
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Does SeaTable offer a free version?
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For small teams of up to 25 people, SeaTable offers a cloud-based free version that includes all the essential features and views needed for strategic customer management. With automations, the app builder , numerous free templates, integrated forms, and initial AI functions for evaluation, SeaTable Free offers a package unmatched by other free CRM software.
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Do I get free support with SeaTable?
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Yes, our support team is available for any questions or difficulties. You can either reach out to the SeaTable community in our forum or contact us directly via email.