The most flexible solution for your customer management
Design your customer management online exactly according to your ideas—with integrated AI functions for automation and data enrichment. Whether lead tracking, sales pipeline, or contract management—with SeaTable, you define how your data is organized.
Customizable AI-supported customer management
SeaTable is the best choice for your CRM system
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Collaborative work
In SeaTable, your teams collaborate transparently and in real time. This means that everyone always has the latest data and your processes are seamlessly integrated.
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Full control over your data
SeaTable offers a Cloud and an on-premise solution. You decide where your data is stored and how AI models are connected.
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Deal-Pipelines, Tickets u.v.m.
Use filters, groups, and Kanban or timeline view to display individual deal pipelines or customer support tickets.
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Maximum flexibility
With SeaTable, you decide how your CRM is structured and develop customized solutions—no rigid system that sets limits for you.
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AI-supported automation
Use the integrated AI-supported automations for efficient processes and streamlined workflows – with SeaTable’s own AI server.
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Statistics and dashboards
Create attractive reporting dashboards with just a few clicks and analyze your processes for data-driven sales decisions.
The scalable AI no-code platform
SeaTable for your customer management
The AI no-code solution SeaTable is as flexible as a spreadsheet and as powerful as a database. Create a customized CRM system and keep track of all customer interactions and sales processes.
No-code app builder for user-friendly frontend
True collaboration thanks to integrated notifications and chat function
AI features for smart, automated workflows
Easy integration and customization without IT support
100% GDPR compliant with servers in Germany – also for AI processing
For greater customer satisfaction
Sales automation, quotation creation, customer management
Flexible customer relationship management
Organize your customer data precisely according to your requirements. Store contact details, quotes, forecasts, customer history, and follow-ups in one central location. Use the integrated AI functions to classify contacts and summarize emails.
Sales pipeline and quote tracking
Keep track of your sales processes and increase your closing rate. With SeaTable, you can visualize your deal pipeline and quotes in a clear overview. AI automations help you evaluate leads and pre-formulate quotes.
Automation and AI for more time and transparency
With SeaTable’s integrated automations, you can set up simple notifications and create complex AI-powered workflows . Emails can be sent directly from SeaTable and, if necessary, pre-formulated or analyzed by AI for more efficient task management.
Customer management organization
Try our free templates
SeaTable offers numerous free templates to help you get started. Import templates into your SeaTable account with just one click and expand them as needed with AI steps for analysis, classification, or text generation.
CRM
Quotation Management
Customer Onboarding
SeaTable is ready to use in just a few clicks
Flexible, Intuitive, Versatile
SeaTable is the CRM alternative to Hubspot
Hubspot is a powerful but complex tool with many features that smaller teams don’t necessarily need—and it’s also relatively expensive. In a direct comparison, SeaTable scores as a Hubspot alternative thanks to its enormous flexibility, higher data security, and cheaper subscription tiers. While Hubspot has predefined structures, SeaTable can be set up like a database – without IT support thanks to no-code.
Intuitive, Secure, Customizable
The Salesforce alternative for your CRM
Salesforce requires complex implementations and can only be used with extensive, expensive licensing models. SeaTable offers simple implementation without IT effort, maximum flexibility, and greater data protection—even when using SeaTable AI. In addition, SeaTable is significantly more user-friendly and **can be used as a no-code database for a wide variety of tasks.
Customer Support Management
Strengthen customer satisfaction and loyalty
With SeaTable, you can optimize your customer contact management and process inquiries quickly and efficiently. With our no-code app builder, you can easily create a customer frontend with a ticketing form . Use integrated workflows for your SLA tracking. AI features help you automatically classify support requests and extract relevant information from long texts.
Standard Integration
CRM system with powerful API
Seamless integration of various tools and automated workflows into your customer management organization is crucial. Thanks to SeaTable's flexible API, you can smoothly integrate additional sales and CRM tools—tailored to your requirements.
Strategic AI-supported customer management online
GDPR-compliant customer management software
Data protection must be a priority, especially when handling customer data. The no-code platform is hosted exclusively on servers in Germany and is 100% GDPR-compliant—even when using the integrated AI functions.
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On-premises solution
If you want to run a self-hosted CRM system, SeaTable Server offers the same range of functions as the cloud version—and you retain full data sovereignty.
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Access permissions
Set up individual access and editing rights and restrict access to sensitive data with granular read and write permissions.
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Authentication and SSO
SeaTable supports all common authentication techniques and enables 2FA and SSO in all subscription models.
Cloud or self-hosted?
Extensive features in all pricing models
SeaTable Cloud
Perfect for companies without extensive IT infrastructure—flexible and scalable.
SeaTable Server
For companies that want to retain full control over their data.
SeaTable Dedicated
The simplicity of the cloud combined with the flexibility of a self-hosted system.
Customer management made easy – with SeaTable
FAQ – Customer management with SeaTable
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What is customer management?
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This term encompasses all measures that serve to establish, maintain, and preserve long-term customer relationships. The goal is to increase customer satisfaction and thus customer lifecycle value.
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Why is efficient customer management important?
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Good customer management is the key to long-term customer loyalty. However, many companies struggle with confusing Excel lists , complicated CRM software, or scattered customer data. Traditional CRM systems restrict you with rigid structures that make it difficult to design your processes efficiently. This leads to unnecessarily time-consuming customer management tasks and frustration among employees, and impairs communication with your customers – customer satisfaction suffers. In addition, high license costs and the need to bring in external IT resources often cause unnecessary expenses.
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Who is SeaTable suitable for as customer management software?
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SeaTable is suitable for companies of all sizes – from start-ups to large corporations. The tool adapts to your requirements and thus offers the right solution for every industry and every team to organize customer management tasks and improve customer management organization. With its user-friendly interface, versatile features, and new AI capabilities for analysis, classification, and automation, SeaTable helps you streamline your processes, make your daily work noticeably easier, and strengthen customer loyalty.
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What are the disadvantages of conventional CRM systems?
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When you use traditional CRM software to map your specific business processes, you quickly encounter a number of challenges. Such systems are often only partially compatible with your company’s customer management organization and cannot be adapted flexibly. Implementation is often complex, time-consuming, and requires external consultants. License and usage fees can quickly exceed your budget if you move up to the next payment tier as your needs increase. Many CRM systems are also difficult to connect to other tools already in use within the company, making holistic customer contact management difficult.
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Does SeaTable offer a free version?
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For small teams of up to 25 people, SeaTable offers a cloud-based free version that already has all the features and necessary functions and views you need for strategic customer management. With automations, App Builder , numerous free templates, integrated forms, and initial AI functions for evaluations, SeaTable Free offers a package that no other CRM software offers for free.
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Do I also get free support with SeaTable?
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Yes, our support team is available to assist you with any questions or difficulties you may have. You can either contact the SeaTable community in our forum or send an email directly.