Table of Contents

The following article serves as an overview article on subscription and billing. From the individual subscription packages available, to retrieving your invoices, to canceling your subscription - you will find any links to the available help articles that will answer any questions you may have regarding subscription and billing.

The Free subscription is basically free for everyone and already offers you a wide range of features and possibilities. In addition to the Free subscription, SeaTable also offers two paid subscriptions, the Plus and Enterprise subscriptions, which provide you with additional features and greater limits in working with your data. In general, we offer companies the possibility to test SeaTable Enterprise for free for 30 days to try out the additional features for themselves.

Learn more about the free subscription and how you can test the Plus or Enterprise subscription.

SeaTable offers different subscription packages that vary in their features and capabilities depending on the price level and can thus be fully customized to your individual needs.

Learn more about the different subscription packages in SeaTable.

You can adjust your booked subscription to your changing needs at any time in the account management itself. Book more users, retrieve invoices, change payment data or billing address, as a team administrator this is done in a few moments.

Learn more about the features and possibilities of subscription management.

You want to book a Plus or Enterprise subscription? No problem, this is possible at any time via the Subscription tab in the Team Management.

Learn more about Plus or Enterprise subscription booking .

You want to change your current subscription package or simply adjust the duration of your subscription or the team size? No problem, via the Subscription tab in the Team Management this is possible with just a few steps.

Learn more about changing your current subscription .

SeaTable currently offers two payment methods. Credit card payment is the payment method that is used in the vast majority of cases. An alternative is payment by invoice, which is only possible under certain conditions.

Learn more about the available payment methods .

Payment by invoice is only possible with an Enterprise subscription, a team size of at least 10 users and an annual term.

Learn more about payment by invoice .

You want to adjust your billing address? No problem, via the team management this is also done in just a few steps.

Learn more about customizing the billing address .

You can view your invoices with just a few clicks via the team management. You can find them in the Subscription tab.

Learn more about retrieving your invoices .

If you need your invoices as PDF files, you can download them at any time via the team management.

Learn more about downloading your invoices .

You want to change the credit card you used to pay your SeaTable subscription? No problem, via the team management this is done with just a few steps.

Learn more about changing your credit card .

You can also add a valid tax ID to your account at any time through Team Management.

Learn more about filing a tax ID .

SeaTable provides a standard 25% discount, and in special cases up to 75% discount on the cost of SeaTable Plus or Enterprise for public, non-profit or educational institutions. To take advantage of the discount, simply submit an appropriate request through Team Administration.

Learn more about the discounts for the above facilities .

SeaTable requires a license for each user, who has his own login. A SeaTable subscription includes a collective license that is not bound to the individual user.

Learn more about how team members affect subscription costs .

To use SeaTable in your team, a license must be purchased separately for each user.
However, users who no longer use the program can be set to inactive via the “Team” tab in the team administration and will then no longer count in the number of booked users.

Learn more about accounting for inactive users .

If you have exceeded your subscription limits, SeaTable will only grant you read-only access to your data and you will not be able to edit it until you switch to a subscription package that grants you more extensive limits than your current subscription. The same applies when you switch to a lower subscription package.

Learn more about read access to your data when you exceed your subscription limits .

If you have exceeded the limits available to you in your current subscription, you must either switch to a more extensive subscription package or delete part of your data until the limits in question are no longer exceeded.

Learn more about what you can do if you exceed your subscription limits .

Existing subscriptions can be cancelled at any time via the team administration. Please note, however, that a cancellation of your subscription only takes effect at the end of the term and can still be used in full until that time.

Learn more about canceling your subscription .

If you, as a team administrator, delete your team, your account, your team and all data contained therein will be permanently and permanently deleted. As far as possible, all data stored about you will also be deleted from our systems. This process cannot be reversed and the deleted data CANNOT be recovered.

Learn more about the consequences for your data when you delete your team .

How are inactive users considered in billing?